Privacy policy

Last Updated: November 23, 2024

Our Commitment to Privacy

At Kumquat, a travel platform operated by Porter Software LLC ("us", "we", "our", "Company", "Kumquat", "Platform", or "the Platform"), we take a privacy-first approach to your data.

Unlike many other travel platforms:

We do not display advertisements

We do not use affiliate marketing

We do not sell your personal data

We do not share your data with third parties except where necessary to provide our service

We collect only the minimum information needed to provide you with a great travel planning experience

This Privacy Policy explains how we collect, use, and protect your information when you use our Platform.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

Email address

Password (securely encrypted via Clerk)

Name and/or username (if provided)

Hometown and/or current city (if provided)

Authentication information if you choose to log in through third-party services (Google, Instagram/Facebook, or LinkedIn)

1.2 Travel Planning Information

We collect information you choose to provide related to your travel planning, including:

Trip locations and dates

Activities and points of interest

Travel plans and itineraries

Notes and preferences

Any other content you choose to add to your trips

You have full control over this information and can:

Mark any information as private

Choose specific users to share information with

Delete or modify your information at any time

1.3 Technical Information

We automatically collect certain technical information to operate and improve our Platform:

Analytics Data (via Plausible Analytics)

We use analytics data internally to better understand how users are interacting with our Platform and how we can improve. We collect:

IP address

Geographic location

Pages visited

Time spent on Platform

Browser type and version

Device type

Note: Our analytics platform is privacy-focused and does not use cookies. You can read more about Plausible's privacy-focused approach to analytics here:https://plausible.io/privacy-focused-web-analytics.

Server Logs

Like most websites, we internally log server activity for technical troubleshooting and issue resolution purposes. Our logs record information including:

IP addresses

Access times

System activity

Hardware settings

Browser type

Related system information

This information is used solely for:

Platform performance monitoring

System improvement

Technical issue resolution

Security purposes

1.4 Authentication and Cookies

We use Clerk for user authentication, which utilizes first-party only cookies for:

Managing user sessions

Maintaining secure authentication

Remembering user preferences

1.5 Third-Party Services

We use the below listed third-party services to provide our Platform. By using our Platform, you also agree to consent to these services listed policies:

Google Maps:Privacy policy

Foursquare:Privacy policy

TripAdvisor

Anthropic

2. How We Use Your Information

We use your information to:

Provide and improve our Platform

Process your account registration

Authenticate your access

Store and organize your travel plans

Send important service updates

Respond to your requests and support needs

Analyze and improve Platform performance

Prevent fraud and enhance security

Comply with legal obligations

3. Information Sharing

We share your information only in limited circumstances:

3.1 Service Providers

We work with trusted service providers who help operate our Platform:

Clerk (authentication)

Plausible.io (analytics)

Stripe (payment processing for premium subscriptions)

These providers are bound by strict confidentiality agreements and may only use your information to provide services to us.

3.2 Third-Party Login Providers

If you choose to log in using Google, Instagram/Facebook, or LinkedIn, we receive basic profile information from these services according to your privacy settings with them.

3.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of sensitive data

Regular security assessments

Access controls and monitoring

Secure data storage practices

5. Your Rights and Choices

You can:

Access your personal information

Correct inaccurate data

Delete your account and associated data

Control sharing settings for your travel plans

Opt-out of email communications

6. Geographic Restrictions

Our Platform is intended for use by United States residents only. We do not intentionally collect or process personal data from residents of the European Union (EU) or European Economic Area (EEA). While our Platform is very privacy focused and designed to be more privacy compliant than most travel products, the Platform is not designed to comply with the General Data Protection Regulation (GDPR) or similar international privacy laws.

7. Children's Privacy

Our Platform is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to regularly check this page for updates to this policy.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information unless required to retain it by law. Unless otherwise requested or required by law, data may not be deleted for a period of two years.

10. Acknowledgement

BY USING PLATFORM PROVIDED BY COMPANY, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND YOU CONSENT TO AND AGREE TO BE BOUND BY ITS TERMS.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Porter Software LLC
1490A Oak Grove Rd.
Decatur, GA 30033
Email:help@gokumquat.com